Usability Testing

The usability testing of a software is done by trained researchers. We use both moderated and unmoderated methods of testing. In the moderated method, the testing is done by the participants under direct supervision. In the unmoderated method, the testing is done without direct supervision where the participants can use their own devices at home instead of staying at a lab. The next method of testing is remote and in person. In remote testing, the tests can be carried out over the internet whereas in person testing takes place in the presence of a trained researcher.

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